| |
Pagers being given to
outdoor staff in a phased manned for speedy rectification
of faults. |
| |
Majority of the local network is built
up on jelly filled and OFC. |
| |
Internal Distribution Points (DPs)
being provided in the customer premises to eliminate
the faults arising out of overhead wires. |
| |
Extensive use of digital loop carrier
(DLC)/Wireless in Local Loop (WLL) system for improving
reliability of external plant. |
| |
Remote Line Units (RLUs). Remote subscriber
Units (RSUs) being provided extensively to reduce
the long lengths of copper cables. |
| |
Establishing call centers across the
nation to provide single window solutions and
convenience to customers. |
| |
Countrywide Network Management &
Surveillance System (NMSS) to ensure uninterrupted
and efficient flow of telecom traffic. |
| |
Application Form for new telephone
connection made free of charge. |
| |
Procedure for restoration of telephones
disconnected due to non-payment simplified and powers
delegated to Secondary Switching Area (SSA) heads. |
| |
Payment of telephone bills being received
on Saturday and Sunday through cheques in CTO/DTO. |
| |
More than one PCO permitted at the
same premises. |
| |
Various application forms and procedures
being simplified for new telephone connections,
shifting and third party transfer. |
Details of the Customer Service Centers working in Telecom Circles
as on 30.06.2003
